1. Introduction

Welcome to Etalon Solutions INC (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our telecommunications and internet services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Service Information: Account details, usage data, network logs, and communication records.
• Technical Information: IP address, browser type, operating system, and cookies or tracking technologies.
• Customer Support Information: Any information you share when contacting us for assistance.

3. How We Use Your Information

We strive to provide reliable telecommunications and internet services. However, service availability may vary depending on technical, geographical, or network limitations. We do not guarantee uninterrupted or error-free service and are not liable for any downtime, data loss, or connectivity issues caused by third parties or network failures.

4. Payments and Billing

• All charges and billing terms are disclosed at the time of service subscription.
• Payments must be made on time to avoid service interruption.
• Late or missed payments may result in suspension or termination of services.
• You are responsible for any applicable taxes or fees related to your account.

If you believe there’s an error in your bill, contact our billing department at info@internetncables.com within 30 days of receiving your invoice.

5. Cancellation and Refund Policy

Customers may cancel their service at any time by contacting customer support. Refunds, if applicable, will be processed according to our company’s refund policy based on usage, billing cycle, and promotional terms. Setup or installation fees are generally non-refundable.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and trademarks, is owned or licensed by Etalon Solutions INC and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any material without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Etalon Solutions INC and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Interruptions caused by third-party providers, equipment failure, or maintenance

Your sole remedy for dissatisfaction with our Services is to discontinue their use.

8. Disclaimer of Warranties

Our Services are provided on an “as-is” and “as-available” basis. We make no warranties or representations of any kind, express or implied, regarding reliability, accuracy, or fitness for a particular purpose.

9. Indemnification

You agree to indemnify and hold harmless Etalon Solutions INC, its employees, partners, and affiliates from any claims, damages, or expenses arising out of your use of our Services or violation of these Terms.

10. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect and handle your personal information.

11. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated effective date. Continued use of our Services after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes will be handled in the appropriate courts located in Cook County, Illinois.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Etalon Solutions INC
114 E Everett St Unit 133 Dixon IL 61021
1 (806) 459-9004
info@internetncables.com